Terms of Service

Last Updated: November 6, 2025

1. Acceptance of Terms

By accessing or using VākJournal (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Eligibility & Accounts

You must be at least 13 years old to use the Service. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

3. Phone Number & SMS Authentication

You may create and access your account using your mobile phone number. We will send one-time passcodes (OTPs) by SMS to verify ownership. By providing your phone number, you authorize us to send service and security messages (e.g., verification codes, login alerts). Message and data rates may apply. Frequency varies. OTPs are single-use and time-limited – do not share codes. You are responsible for safeguarding your device and account. If your phone number changes or is compromised, update your account immediately and notify us of any suspected unauthorized use. We may block or rate-limit authentication attempts to prevent fraud or abuse. We use your phone number for authentication, security, and required account communications only. See our Privacy Policy for details.

4. User Content & License

You retain ownership of any content you submit, including journal entries, audio, and reflections ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, and display User Content solely to provide and improve the Service.

5. AI Output & Third-Party Services

To generate insights and context, we share journal transcripts and growth-moment text with OpenAI for processing. We do not share your name, phone, or email with OpenAI. AI outputs may be inaccurate or incomplete; use your own judgment. We also use Supabase, Sentry, and PostHog to provide the Service. See our Privacy Policy for details.

6. Acceptable Use

You agree not to misuse the Service, including by attempting to abuse, disrupt, or reverse engineer the Service, or by uploading unlawful, harmful, or infringing content. We may suspend or terminate accounts for violations.

7. Service Availability & Disruptions

The Service may be interrupted, delayed, or unavailable due to maintenance, upgrades, or failures. We are not responsible for delays or failures outside our reasonable control.

8. Future Paid Plans & Billing

We may introduce paid subscriptions or one-time purchases in the future. If we do, we will clearly disclose pricing, billing intervals, free trials (if any), renewal terms, and cancellation policies before you are charged. Unless otherwise stated, subscriptions renew automatically until canceled. You can cancel at any time effective at the end of the current billing period. Refunds, if any, will be described at the time of purchase.

9. No Medical or Mental Health Advice

The Service provides reflective tools and AI-generated insights for personal growth. It is not a substitute for professional medical, psychological, or mental health advice. If you are in crisis, seek professional help immediately.

10. Intellectual Property

We retain all rights to the Service, including software, design, and trademarks. These Terms do not grant you any rights to our intellectual property except as necessary to use the Service.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, damages, and expenses arising out of your use of the Service or violation of these Terms.

14. Changes to the Service or Terms

We may modify or discontinue the Service or update these Terms at any time. We will notify you of material changes. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of Georgia, USA, without regard to conflict-of-law principles. Any disputes will be resolved in the courts located in Fulton County, Georgia, unless otherwise required by applicable law.

16. Contact

Questions about these Terms? Contact us at: legal@asthrasolutions.com